FAMILY AND DE FACTO LAW can be stressful, time consuming and expensive. While circumstances may place people in a situation where they need to resolve all the issues of property and children when they separate, they need to know that their lawyer is competent and up to date with family and de facto law, and can guide them through the complex maze of family law proceedings.
Customer satisfaction is one of the core values of Denise King. She knows she is here to assist her clients to achieve the best results possible in the circumstances. As a result of this, she works hard to understand client needs and to listen to them.
Denise King is highly competent in her field, having been a family counsellor, mediator and family lawyer for many years. She has also completed post graduate research in a Master of Laws on what is happening in Australian and overseas family courts with regard to family and de facto law children's issues from a cross-discipline approach (law and psychology). She recognises that is not enough. Clients want someone who understands them and who cares about them and their legal matter.
Clients also want someone who clearly communicates what is going on, what the next steps in the legal matter are and what to do about them. The legal costs are discussed with clients at various stages, and when clients want to discuss the costs. Making the best effort possible to advice and represent clients appropriately does take time and therefore costs can escalate when there is a need for detailed analysis and recommendations to clients and at Court.
Problems are often based on unfounded misunderstandings or assumptions. Usually the best results are achieved from a discussion about the issue. If clients have any problems with the service provided Denise King wants to know about them so that she can address them. Any problems clients may have can be discussed with her.
Denise King always does her best to address client's issues to ensure that she can continue to work together with clients. She addresses any unrealistic expectations clients may have and does not recommend pursuing goals that her experience has been are unachievable. She has a good track record with her clients and she welcomes new clients to become part of that success.
